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Should enterprises be concerned about Intel's crashing CPU flaw?


Should enterprises be concerned about Intel's crashing CPU flaw?

Two industry analysts, two different takes on its overall importance in the enterprise space.

The flaw that crashes certain models of Intel's high-end 13th- and 14th-generation desktop processors could also impact more than just gamers, a Forrester Research analyst said Monday.

Alvin Nguyen, senior analyst, whose coverage areas include modern technology operations, enterprise architecture and semiconductors, said the issues with the i7 and i9 13th- and 14th-generation processors, code named Raptor Lake, "will impact enterprise users who are using these CPUs in gaming and creative tasks, such as graphic design and video editing (gaming, media, scientific/R&D markets) that can also push the CPU in multi-core activities. The warranty extension and handling RMAs [Return Material Authorizations] will be impacted here, since having RMAs from enterprise customers means higher volumes and financial impact than from just regular consumers."

Nguyen added, "The damage to the Intel brand from mishandling laptops and desktops from enterprise customers is still there, but I would expect Intel to handle this properly due to the risk it presents."

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