Travel crisis grips China on 17th November, 2025. Chengdu Airlines services in the regions of Heilongjiang and Xinjiang experienced widespread operational failure. This severe disruption has left numerous travelers stranded. Furthermore, the airline recorded 17 flight cancellations and a staggering 76 delays. . Regional airports across both vast provinces bear the brunt of this logistical challenge. Consequently, passengers now face uncertainty and significant itinerary changes. We examine the exact routes and airports that were impacted. This report provides a clear picture of the Chengdu Airlines travel turmoil and its full effect on the nation's domestic network.
The disruption has primarily been observed on services operated by the Comac C909 aircraft (identified by the code '909'), which is a regional jet known for its use on short- to medium-haul domestic routes. Out of the 17 listed flights, 16 were scheduled to be operated by the C909, while only one flight, UEA1960, was assigned to an Airbus A320, a narrow-body aircraft often used for longer or higher-density routes. This reliance on the regional jet suggests that localized or fleet-specific challenges may have been contributing factors to the disruption.
The reported flights map out a distinct concentration of affected routes across two geographically distant provinces of China:
The overall operational statistics of Chengdu Airlines highlight the significant issue of punctuality, with 76 total delays recorded. This figure translates to a concerning 22% percentage of delays across the airline's observed flights.
A total of 12 distinct airports were involved in the disrupted schedule. The operational stability of multiple key air transport hubs was thus compromised across China.
The sheer number of affected destinations, spanning key tourist and economic centers in both Xinjiang and Heilongjiang, signifies a large-scale logistical issue rather than an isolated incident.
The concentration of cancellations and delays in regions such as Xinjiang and Heilongjiang is anticipated to impose a considerable strain on local tourism. Both provinces rely heavily on air travel to move visitors to their geographically dispersed scenic and cultural sites. For Xinjiang, which offers vast landscapes and historical attractions, the disruption of regional air links is especially damaging, as alternative ground transport can be time-consuming.
The loss of 17 flights and the staggering number of delays will inevitably lead to missed connections, hotel cancellations and the overall erosion of traveler confidence. This loss of service reliability directly affects the local hospitality sector, tour operators and related businesses that depend on the consistent flow of domestic tourists facilitated by carriers like Chengdu Airlines.
Passengers whose journeys were disrupted by the Chengdu Airlines cancellations and delays are advised to immediately contact the airline's customer service channels. Under the regulations governing air travel in China, affected passengers are entitled to certain protections. A full refund or re-routing on the next available flight, which may be operated by another carrier, should be offered for cancelled services.
For delayed flights, the airline is generally responsible for providing necessary assistance, which can include meals and accommodation, depending on the length and time of the delay. All affected travelers should request a Delay/Cancellation Certificate from the airline as this document is essential for insurance claims or any formal complaints related to the substantial travel disruption experienced across Heilongjiang and Xinjiang.